Abcom
- Android
- iOS
- Website
- CMS
- Flutter
- NodeJS
- ExpressJS
- ReactJS
- Mysql
- MongoDB
Overview
ABCOM Private Limited, one of India’s largest laptop rental providers, has been a trusted partner for enterprises, students, and professionals seeking reliable and cost-effective device rentals. To keep pace with growing demand and evolving customer expectations, ABCOM set out to revamp its existing digital infrastructure with a modern, scalable solution across web and mobile platforms.
The Goal
The objective was to transform ABCOM's legacy system into a seamless digital ecosystem that streamlines the customer journey from browsing devices to verification, delivery, and support. The new platform needed to provide an effortless experience for customers and partners, while empowering the internal quality check and administrative teams with real-time insights and automated workflows.
Our Role
Innowrap partnered with ABCOM to design and deliver a unified digital solution spanning mobile apps and web platforms. Beyond technology delivery, our role involved enabling scalability, automation, and customer-first innovation.
Android
Apple
Web
Unified Customer Experience
Delivered a responsive web platform and mobile app, ensuring smooth browsing, rental, and support for customers.
Seamless Partner & Logistics Integration
Connected partners, logistics, and communication APIs for transparent and timely device delivery.
Smart KYC & Compliance Automation
Integrated leading verification APIs to accelerate onboarding and reduce manual interventions.
Empowered Internal Teams
Built role-based portals for the quality check and admin teams, improving oversight and operational efficiency.
Impact & Outcomes
Faster Onboarding & Rentals
Reduced KYC and rental turnaround from days to hours through automation and seamless workflows.
Enhanced Customer Trust & Retention
Delivered a transparent, digital-first experience that boosted satisfaction and repeat business.
Scalable & Efficient Operations
Nationwide expansion became easier with automated processes, reduced costs, and minimal errors.
Data-Driven Business Growth
Real-time analytics empowered ABCOM to optimize inventory, forecast demand, and plan strategically.
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